2025-12-04

General terms and conditions for Lew Lex AB

1. Application and Scope

1.1 These general terms and conditions (the “Terms”) govern the relationship between Lew Lex i Sverige AB (559497-0468) (the “Firm”) and its clients (the “Client”) in connection with the provision of legal services and the whistleblower service Wisling.

1.2 The terms and conditions apply to all assignments and services that the Agency performs for the Client, regardless of whether it is on a recurring basis, within the framework of a subscription agreement, or in connection with the use of Wisling, unless otherwise agreed in writing.

2. Services

2.1 Legal Services
The firm offers legal services in employment law. In certain specific cases, the firm may also provide advice in other areas of law. The firm undertakes to perform the services in a professional manner.

2.2 Wisling – Whistleblower Service
Wisling is a cloud-based IT service provided by the Agency, designed for employers to manage whistleblowing channels.

2.3 Subscription to Wisling includes ongoing updates, support and legal advice in connection with handling whistleblower cases.

3. Pricing models

3.1 Current account for legal services
For legal services provided on a recurring basis, the Client is charged according to the time spent on the assignment and the applicable hourly rate, which is specified in the Firm's price list or by special agreement. All prices displayed on our website are exclusive of VAT. VAT is added at the applicable tax rate upon invoicing.

3.2 Subscription Agreement for Legal Services
The client may, upon application, choose to take out a subscription contract for unlimited legal advice. The subscription fee is fixed. The Agency reserves the right to refuse clients who have paid for security contracts, at its discretion. In such cases, the invoice will be credited or refunded. Included in the subscription is legal advice over the phone, union negotiations over video/phone. It also includes digital assets such as templates and an online course on labor law. After renewal of the contract, i.e. from year 2, it also includes a representative in case the client is sued by the union or employee. The services may be used without restriction provided that fair use is made. Fair use means that the subscription is intended to cover the Client's ongoing and normal need for advice and not work that significantly exceeds what can typically be expected.

3.3 Wisling – Subscription Agreement
Wisling is provided for a fixed subscription fee.

4. Invoicing and Payment Terms

4.1 Invoicing for ongoing legal services is done monthly or upon completion of the assignment and is determined by the Firm.

4.2 Subscription fees for legal services and Wisling are invoiced at the beginning of each subscription period. The client can choose between card payment or payment by invoice. Payment must be made within 15 days of the invoice date.

4.3 In the event of non-payment, default interest will be charged in accordance with the Interest Act (1975:635) as well as any reminder fees and collection costs.

4.4 In the event of a refund or credit of an invoice due to the Agency refusing the client to sign a Security Agreement, the refund will be made within 30 days of the decision.

5. Costs and Expenses

5.1 The Client is responsible for reimbursing the Agency for all necessary and reasonable expenses incurred in connection with the performance of services, such as travel, copies, processing fees and other administrative costs.

5.2 Costs for external experts or consultants required within the scope of the Wisling service or other legal assignments are charged separately, unless otherwise agreed in writing.

6. Privacy and Integrity

6.1 The Agency undertakes to treat all information provided by the Client as strictly confidential and not to disclose such information to third parties without the Client's express consent, unless required by law or necessary for the performance of the assignment.

6.2 The Agency complies with applicable data protection and personal data legislation, including GDPR. The client has the right to request information about how their personal data is processed and to have any inaccuracies corrected. For further information, please refer to the Agency's personal data policy.

7. Liability and Limitation of Liability

7.1 The Agency's liability for damage resulting from error or negligence is limited to the amount covered by the Agency's liability insurance.

7.2 The Agency is not liable for damages that arise due to the Client not cooperating sufficiently, not providing necessary information on time or providing incorrect or misleading information.

7.3 The Agency is not liable for indirect or consequential damages, such as lost profits or revenues, lost business opportunities or damage to the Client's reputation.

7.4 For the Wisling service, the Agency is not liable for any damage or loss arising from technical errors, data breaches or other events beyond the Agency's control, provided that the Agency has taken reasonable security measures.

8. Termination and End of Agreement

8.1 Agreement Term and Renewal
Both the subscription to legal services and the Wisling service run for one year (12 months) from the start date, and are automatically renewed for another year unless terminated in accordance with the terms below.

8.2 Cancellation of Legal Services Subscription
The client has the right to terminate the subscription to legal services with a notice period of 3 months before the renewal of the agreement. The termination must be made in writing. If the termination is not made within this period, the agreement is automatically extended for another year.

8.3 Termination of Wisling – Whistleblower Service
The Wisling subscription agreement can be terminated by the Client with a notice period of 3 months before the renewal of the agreement. The termination must be in writing. If the termination is not made within this period, the agreement is automatically extended for another year.

8.4 Termination by the Agency
The Agency has the right to terminate the subscription contract for both legal services and Wisling with a notice period of 3 months before the renewal of the contract. In the event of special reasons, such as a serious breach of contract by the Client, e.g. non-payment or other conditions that make it impossible for the Firm to fulfill its obligations, the Firm may terminate the contract with immediate effect. Only during the time that the client has a valid subscription does the protection of the subscription apply. In the event of non-payment, there is no protection in the event of legal proceedings or causes arising during the period of non-payment by the client.

8.5 Termination of Assignments on Current Account
Assignments that are made on a recurring basis may be terminated by the Client or the Agency with a written notice period of 14 days, unless otherwise agreed. During the notice period, the Client is obliged to reimburse the Agency for work performed and any expenses incurred until the termination takes effect.

In the event of special reasons, such as the Client's breach of contract or circumstances that make it impossible for the Agency to continue the assignment, the Agency has the right to terminate the assignment with immediate effect. In such cases, the Client will be invoiced for work performed and reasonable expenses up to the termination.

Otherwise, the agreement ends when the assignment is completed.

8.6 Termination of Agreement
After the notice period has expired and the agreement has been terminated, the Agency's obligation to provide services ceases. The Client is obliged to pay for services already performed as well as any expenses and other costs incurred prior to the termination of the agreement.

9. Dispute resolution

9.1 If a dispute arises between the Client and the Agency that cannot be resolved through negotiation, the dispute shall be settled by a Swedish general court.

9.2 The dispute shall be heard in the court where the Agency has its registered office, unless otherwise agreed.

10. Applicable Law

10.1 These terms and conditions shall be interpreted and applied in accordance with Swedish law.

11. Changes to Terms

11.1 The Agency reserves the right to change these general terms and conditions. Changes will enter into force 30 days after the Client has been informed in writing, either via email or other written communication. In the event of significant changes, the Client has the right to terminate the agreement with immediate effect before the change enters into force.

12. legal expenses insurance

12.1 If the Client wishes the Firm to assist in applying for legal expenses insurance or otherwise handle contacts with insurance companies within the framework of a legal expenses case, this shall be regarded as an assignment in accordance with these Terms and Conditions and shall be charged according to the applicable fee model.

12.2 The Firm does not guarantee that legal expenses cover will be granted, the extent to which compensation will be paid or how the insurance company will assess the case. The client is responsible for ensuring that such insurance exists and that the case is covered by the terms of the insurance.

12.3 The client is obliged to reimburse the Agency for all work performed and all costs incurred, whether or not legal protection is granted. This also applies to work carried out before the insurance company has made a decision and to work or costs that are not reimbursed by the insurance company due to deductibles, limitations in the insurance conditions or other reasons.

12.4 The Client is entitled to compensation from the legal expenses insurance. The Client is responsible for paying the deductible and for paying the fees and costs that exceed the insurance company's compensation levels.